Wave, the product built to run the boutique day to day.
Built with retail teams, Wave brings together scheduling, client reception, floor coordination and manager oversight across iPhone, iPad and Web.
Wave
Product by Digital Haute Couture
Rendez-vous client
Réglages boutique
Liste d'attente
Pilotage manager
Capabilities built for the floor.
Wave solves concrete day-to-day problems in the boutique — coordination, fluidity and service quality.
Live team status
Every associate can see in real time what colleagues are doing — who is available, who is in an appointment, who is with a client. Coordination happens without a call or a message.
Individual planning view
Each associate gets a clear view of their own appointments — for the day, the week or the month. A personal anchor in a day that moves quickly.
Self-assigned from the queue
An available associate can take a client from the waiting list without waiting to be assigned. Less latency, more responsiveness on the floor.
A client in one tap
One button, one action: signal you are with a client without entering a name or searching a list. The workflow does not stop — and neither does the client experience.
A complete view of boutique footfall.
Wave aggregates data from every channel in the day — scheduled appointments and walk-in clients — to give an accurate picture of real boutique activity. A level of precision that standard tools cannot reach.
A plan built for your boutique.
From independent boutiques to multi-location networks, Wave adapts to your organisation and your floor requirements.
See Wave in your retail context.
Our team prepares a tailored walkthrough with the right level of detail for your project.